Who should own your organization’s AI Reputation?
Who owns your organization’s reputation? For years, that question had a relatively straightforward answer. Communications managed the messaging. Marketing built the brand. Government affairs shaped policy conversations. Each team had its lane. Artificial intelligence (AI) doesn’t recognize those lanes. A year or so ago, a friend told me that the traditional model of keeping communications, […]
The Most Confident Doctor in America Has Never Seen a Patient
Clinical judgment is something only various medical degrees can provide. When we go to doctors and ask for their advice, we’re putting faith in the value of their education and the keen discernment that comes with it. And we know it works—the rise of shows like The Pitt (and, of course, Grey’s Anatomy) reminds us […]